FAQs

How long in advance can I book a car?

You can book a vehicle up to 3 months in advance.

Do I need to place a deposit to rent a car?

We do not require any deposit for bookings made on myCarriage. However, you will need to add a valid credit card to your account and ensure there is always at least 1 valid card in the account. If there are any accidents, damages or other cost related to the rental, the amount payable will be charged to that credit card.

What is your cancellation policy?

You may cancel your booking at any time prior to the commencement of the booking. However, if your cancellation falls within the no-cancellation period, you will be charged the full or part of the rental based on the following table.